Certificate III in Business - BSB30115

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AT A GLANCE

Enhance your opportunities and gain the practical skills to succeed in an office or business environment. This course is perfect for people looking to work as an administration officer or office assistant.

JOB PROSPECTS

  • General Clerk
  • Accounts Payable Clerk
  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Accounts Clerk

COURSE OUTCOME

STUDY OPTIONS – REMOVE WHAT IS NOT RELEVANT

  • Class
    • Duration: Up to 12 Months
    • Studying in a class environment is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. You will be learning in an adult environment where you will be respected and nurtured. Attend a class to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop or simulated environments. 
    • Courses may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
    • Contact Axiom College to find out what classes are running near you.
  • Traineeship
    • Duration:  Up to 12 Months
    • For this course you must be employed or gaining full time or part time (Min 15 hrs per week) employment to enrol as an apprentice or trainee with Axiom College.
    • If you are in years 10, 11 or 12 you may be able to enrol as a school-based trainee (SAT), please discuss with your schools VET Coordinator.
    • Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.
    • Non-funded apprentices and trainees will be charged a fee for service cost as listed below. 
    • Speak to your employer or VET Coordinator about choosing Axiom College as your Supervising Registered Training Organisation (SRTO) or contact one of our friendly training consultants to discuss your training needs further.

STUDY LOCATIONS

  • Milton
  • Mackay
  • Hervey Bay

COURSE OVERVIEW

Establish yourself in business with this entry-level course. This qualification will give you the practical skills you need to succeed in a wide range of business related roles.

According to the Australia Government’s Job Outlook service, the number of people working as general clerks grew strongly over the past five years and is expected to continue to grow in the future. This is a very large occupation with over 182,000 job opening expected over the next five years, ensuring strong job outcomes for graduates.

This course will give you a sound basis in Workplace Health and Safety, and offers various streams of practical skills including organising workplace information, designing and producing documents, creating electronic presentations, contributions to team effectiveness, and customer complaints and more.

Successful completion of this course gives you the skills to seek entry-level employment in a wide range of roles. You will also be perfectly placed for further study at a higher level.

UNITS & PAYMENT OPTIONS

The successful achievement of this qualification requires you to complete all 12 Units (1 core and 11 elective units). 

You can choose from 3 different streams – general office stream, hospitality stream, retail stream. 

Certificate III in Business

Course Training Plan

Unit Code Unit Name
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBCUS301 Deliver and monitor a service to customers
BSBINM301 Organise workplace information
BSBITU312 Create electronic presentations
BSBITU313 Design and produce digital text documents
BSBITU314 Design and produce spreadsheets
BSBITU306 Design and produce business documents
BSBPRO301 Recommend products and services
BSBWRT301 Write simple documents
BSBWOR301 Organise personal work priorities and development
BSBADM302 Produce texts from notes
BSBADM307 Organise schedules

Available Enrolment Options

Full fee payment of $3,000.00 You can Enrol Online now or Contact us for more enrolment options

The Certificate 3 Guarantee program supports eligible individuals to complete their first post-school certificate III qualification and increase their skills to move into employment, re-enter the workforce or advance their career.

It also supports Queensland's Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications.

For an overview of what the Certificate 3 Guarantee means, view the Certificate 3 Guarantee student fact sheet (PDF or DOCX)

If you have any concerns speak with a representative from Axiom College. Or if you want to quickly check your eligibility visit the Certificate 3 Guarantee website

This course may be eligible for this funding. Contact us for more information

  • $40.00 Co-Contribution Fee (Concession)
  • $50.00 Co-Contribution Fee (Non-Concession)

Certificate III in Business - Hospitality Stream

Course Training Plan

Unit Code Unit Name
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBCUS301 Deliver and monitor a service to customers
BSBINM301 Organise workplace information
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBCMM301 Process customer complaints
BSBINN301 Promote innovation in a team environment
BSBWOR203 Work effectively with others
BSBPRO301 Recommend products and services
SITXFSA001 Use hygienic practices for food safety
BSBWOR301 Organise personal work priorities and development
SITHFAB002 Provide responsible service of alcohol
SITXHRM001 Coach others in job skills

Available Enrolment Options

Full fee payment of $3,000.00 You can Enrol Online now or Contact us for more enrolment options

The Certificate 3 Guarantee program supports eligible individuals to complete their first post-school certificate III qualification and increase their skills to move into employment, re-enter the workforce or advance their career.

It also supports Queensland's Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications.

For an overview of what the Certificate 3 Guarantee means, view the Certificate 3 Guarantee student fact sheet (PDF or DOCX)

If you have any concerns speak with a representative from Axiom College. Or if you want to quickly check your eligibility visit the Certificate 3 Guarantee website

This course may be eligible for this funding. Contact us for more information

  • $40.00 Co-Contribution Fee (Concession)
  • $50.00 Co-Contribution Fee (Non-Concession)

Certificate III in Business - Retail Stream

Course Training Plan

Unit Code Unit Name
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBCUS301 Deliver and monitor a service to customers
BSBINM301 Organise workplace information
BSBINN301 Promote innovation in a team environment
BSBCMM301 Process customer complaints
BSBITU314 Design and produce spreadsheets
SIRXIND001 Work effectively in a service environment
BSBPRO301 Recommend products and services
SIRXCEG001 Engage the customer
BSBWOR301 Organise personal work priorities and development
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty

Available Enrolment Options

Full fee payment of $3,000.00 You can Enrol Online now or Contact us for more enrolment options

The Certificate 3 Guarantee program supports eligible individuals to complete their first post-school certificate III qualification and increase their skills to move into employment, re-enter the workforce or advance their career.

It also supports Queensland's Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications.

For an overview of what the Certificate 3 Guarantee means, view the Certificate 3 Guarantee student fact sheet (PDF or DOCX)

If you have any concerns speak with a representative from Axiom College. Or if you want to quickly check your eligibility visit the Certificate 3 Guarantee website

This course may be eligible for this funding. Contact us for more information

  • $40.00 Co-Contribution Fee (Concession)
  • $50.00 Co-Contribution Fee (Non-Concession)

UP FRONT PAYMENT

This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.  Any upfront fee that exceeds $1500 a payment plan will apply.

PAYMENT PLAN

If you have difficulty paying for the full cost of a course upfront or the course fee is greater than $1500, you may be eligible for a payment plan, which will be negotiated upon enrolment.

For further information relating to Axiom College’s fees and charges and refund policies, please visit our Policies and Procedures page.

IMPORTANT INFORMATION

ENTRY REQUIREMENTS

There are no formal entry requirements for this course.

SELECTION CRITERIA

As part of the selection criteria for this program it is highly recommended that students:

  • a good knowledge of computer basics
  • have basic math skills
  • have basic English skills (written and verbal communication).

RESOURCES REQUIRED

It is recommended that you have access to a reliable Internet connection to access learning resources, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. 

ASSESSMENT METHODS

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Axiom College, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

CREDIT TRANSFERS & PATHWAYS

CREDIT TRANSFER

Axiom College as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.  In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to notify Axiom College when you enrol.

You will need to submit your documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer via mail or email. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

RECOGNITION OF PRIOR LEARNING (RPL)

RPL is the acknowledgement of a person’s skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or competency in a subject regardless of how and where they were attained.
This can include skills from:

  • Previous study excluding courses at a VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
  • Work experience (including both work that is paid and unpaid); and/or
  • Life experience (for example leisure pursuits or voluntary work).

RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this when enrolling, fee’s will apply and will be discussed upon enrolment.

STUDENT SUPPORT SERVICES

Everyone’s journey is different and sometimes you need some extra support. We’re here to help. 

Throughout your training you will have access to support from our student support centre and trainers and assessors via phone, email or in person.

You will be supported in your learning in the following ways:

  • Answering queries about assignment questions by phone, email or face to face;
  • Explaining assessment processes;
  • Arranging contact with a trainer, via telephone or visit;
  • Monthly status reports keeping you up to date on your progress;
  • Making appropriate arrangements for students with disabilities;
  • Organising assignments to be assessed in a timely manner; and
  • Advising students of their results and any further required study or assessment.

Talk to our friendly Student Support Services team – 1800 029 466 – info@axiomcollege.com.au or contact us online

HOW TO APPLY

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you’re ready to get started.

 APPLY NOW or contact a training consultant on 1800 114 419 to get started!

Disclaimer

All information was accurate at time of publication, however Axiom College’s policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Some Student Feedback

Why Choose Axiom College?

01 JOB READY TRAINING

Our collection of nationally recognised qualifications and professional skills short courses are designed to provide you with the best training to meet today's tough industry expectations. We work with industry professionals to develop each of our courses to ensure the highest standards for both training materials and delivery. A course with Axiom College will prepare you for the real world.

02 FRIENDLY TRAINERS

Driving our course delivery is our team of industry experienced trainers and training partners. We believe in employing industry experts to deliver our courses which is why you can expect to learn from people who have been there and done it. They can offer you real advice, real insight and real knowledge about what to expect when you get into the workforce. To be the best you need to learn from the best.

03 FLEXIBLE DELIVERY

Our courses have been tailored to suit a range of delivery requirements. Flexible delivery options such as class (face to face) online or correspondence will enable you to study where you want, when you want. Our online student portal will provide you with the tools and materials required to complete your studies from home, work or out an about. Live your busy life and succeed in your studies with Axiom College.

Our trainers all have industry currency which means they have recent and relevant industry experience. With real life stories and experiences to share, our qualifications come to life providing useful industry insight. Axiom College’s continuous improvement policy has seen our programs develop beyond the assessment outcomes to include meaningful industry connections.

School-based Apprenticeships & Traineeships provide senior secondary school students with hands-on industry experience as they complete a nationally recognised qualification – which attracts QCE points – while undertaking their senior school certificate. It is also a valuable addition to a resume.

Since 1994 Axiom College, a Registered Training Organisation (RTO), has provided quality training outcomes that are current, flexible, convenient and future ready. Our nationally recognised qualifications and industry respected short courses can be delivered in class, online, in the workplace or at school. Our skilled trainers bring our courses to life with recent relevant industry experience, blending learning outcomes with sought after skills for the real world.

THE ASSESSMENT PROCESS

Assessment will only be carried out for accredited training where a qualification, statement of attainment or licence may be issued.

Assessment will be carried out on the submission of completed unit/s of competency. Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Axiom College, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Assessment evidence submitted by the student will be marked and feedback given advising whether the evidence is satisfactory (successful) or unsatisfactory (unsuccessful). Additional feedback may be provided as required. All evidence is retained by Axiom College.

SUBMITTING COMPLETED ASSESSMENTS

Students can submit completed assessments for marking through the online student portal or by handing to an Axiom College Trainer during face to face training.

STUDENT SUPPORT CENTRE

The Student Support Centre aims to deliver an integrated professional service to all students and employers. This is achieved by providing quality customer service to enhance the overall learning experience.

The Support team provides support, guidance and advice to learners and employers for any queries or online technical issues they may encounter.

GET IN TOUCH

If you are looking for more information or you are ready to go ahead and begin training with Axiom College then please contact us via one of the following methods.

1800 114 419
for general enquiries

1800 029 466
for current students

INFO@AXIOMCOLLEGE.COM.AU
for all email general enquiries

CONTACT US ONLINE

If you would like more information please visit our contact page

axiom_logo_lg

Since 1994, Axiom College a Supervising Registered Training Organisation (RTO), has provided skilling solutions and training through our Nationally Recognised Certificate to Diploma courses, as well as numerous short courses relevant to each key area of business. Our clients include people from government, private sector, community organisations as well as members of the general public.

Brisbane Campus

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18 Mayneview Street
Milton QLD 4064

Postal Address
PO Box 1041
Milton QLD 4064

P: 1800 114 419
E: info@axiomcollege.com.au

Hervey Bay Campus

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4/59 Torquay Road
Pialba QLD 4655

Postal Address
4/59 Torquay Road
Pialba QLD 4655

P: (07) 4194 2622
E: info@axiomcollege.com.au

Mackay Campus

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Unit 1, 13 Wellington St
Mackay QLD 4740

Postal Address
Unit 1, 13 Wellington St
Mackay QLD 4740

P: (07) 3510 8085
E: info@axiomcollege.com.au

ABN: 86 535 290 515, P: 1800 114 419, national provider number 40489