Certificate III in Information, Digital Media & Technology - ICT30118

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AT A GLANCE

Explore a career in information and communications technology (ICT) with this entry-level qualification. Choose a specialisation that suits your career goals and get qualified to work across a variety of ICT roles.

JOB PROSPECTS

  • Help Desk Officer
  • Help Desk Assistant
  • ICT Operations Support
  • ICT User Support
  • Technical Support

COURSE OUTCOME

STUDY OPTIONS

  • Distance
    • Duration: Up to 12 Months
    • Study at your own pace using our online student portal to access resources and learning materials.
    • Access to our student support centre and trainers for assistance.
    • Contact Axiom College to find out what classes are running near you.
  • Traineeship
    • Duration:  Up to 24 Months
    • For this course you must be employed or gaining full time or part time (Min 15 hrs per week) employment to enrol as an apprentice or trainee with Axiom College.
    • If you are in years 10, 11 or 12 you may be able to enrol as a school-based trainee (SAT), please discuss with your schools VET Coordinator.
    • Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.
    • Non-funded apprentices and trainees will be charged a fee for service cost as listed below. 
    • Speak to your employer or VET Coordinator about choosing Axiom College as your Supervising Registered Training Organisation (SRTO) or contact one of our friendly training consultants to discuss your training needs further.

STUDY LOCATIONS

  • Milton
  • Mackay
  • Hervey Bay

COURSE OVERVIEW

Kick start your career in information and communications technology (ICT) with this entry-level qualification.. Get the hands-on skills for the role you want with specialised streams in applications, support, and website technologies.

According to the Australian Government’s Job Outlook service, the number of people working as ICT support technicians is expected to continue to grow very strongly over the coming years. This very large occupation is likely to see around 62,000 job openings over the next five years.

Applications stream
The applications stream will prepare you to work in ICT support roles updating operating systems with the latest technology fixes. You’ll develop skills to become an advanced user of Microsoft Office with a focus on Word, Excel, and Access. You’ll also learn to analyse, design, and review software applications, manipulate data, as well as develop and write code.

Support stream
Choosing the support stream will give you the skills you need to work as an ICT help desk operator. You’ll discover how to care for computer hardware, provide ICT advice to clients, and provide basic system administration support.

Website technologies stream
The website technologies stream will prepare you to work as an ICT technician building and maintaining websites. You’ll learn how to use social media tools, produce images for the web, and build, review and maintain simple websites.

UNITS & PAYMENT OPTIONS

The successful achievement of this qualification requires you to complete all 17 Units (6 core, 5 Specialist and 6 elective units). 

There is no mandatory requirement for work placement for this qualification. However, we do recommend some industry experience/placement would be an advantage. This would allow you to consolidate your learning and apply your knowledge and skills learnt in an actual work environment applicable to your course.

Certificate III in Information, Digital Media and Technology - Applications Stream

Course Training Plan

Unit Code Unit Name
BSBWHS304 Participate effectively in WHS communication and consultation processes
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
ICTICT202 Work and communicate effectively in an ICT environment
ICTSAS305 Provide ICT advice to clients
BSBCUS301 Deliver and monitor a service to customers
ICTICT301 Create user documentation
ICTICT203 Operate application software packages
ICTICT305 Identify and use current industry specific technologies
ICTICT306 Migrate to new technology
ICTICT302 Install and optimise operating system software
ICTSAS308 Run standard diagnostic tests
ICTICT304 Implement system software changes
BSBITU313 Design and produce digital text documents
ICTICT409 Develop macros and templates for clients using standard products
ICTICT307 Customise packaged software applications for clients
ICTICT308 Use advanced features of computer applications

Available Enrolment Options

Full fee payment of $3,000.00 You can Enrol Online now or Contact us for more enrolment options

Certificate III in Information, Digital Media and Technology - Support Stream

Course Training Plan

Unit Code Unit Name
BSBWHS304 Participate effectively in WHS communication and consultation processes
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
ICTICT202 Work and communicate effectively in an ICT environment
ICTSAS305 Provide ICT advice to clients
BSBCUS301 Deliver and monitor a service to customers
ICTICT301 Create user documentation
ICTICT305 Identify and use current industry specific technologies
ICTICT306 Migrate to new technology
ICTSAS306 Maintain equipment and software
ICTSAS303 Care for computer hardware
ICTICT302 Install and optimise operating system software
ICTSAS308 Run standard diagnostic tests
ICTSAS304 Provide basic system administration
ICTICT303 Connect internal hardware components
ICTICT307 Customise packaged software applications for clients
ICTICT308 Use advanced features of computer applications

Available Enrolment Options

Full fee payment of $3,000.00 You can Enrol Online now or Contact us for more enrolment options

Certificate III in Information, Digital Media and Technology - Web Stream

Course Training Plan

Unit Code Unit Name
BSBWHS304 Participate effectively in WHS communication and consultation processes
BSBSUS401 Implement and monitor environmentally sustainable work practices
ICTICT202 Work and communicate effectively in an ICT environment
ICTSAS305 Provide ICT advice to clients
BSBCUS301 Deliver and monitor a service to customers
ICTICT301 Create user documentation
ICTICT305 Identify and use current industry specific technologies
ICTICT306 Migrate to new technology
ICTICT302 Install and optimise operating system software
ICTSAS308 Run standard diagnostic tests
ICTWEB201 Use social media tools for collaboration and engagement
ICTICT409 Develop macros and templates for clients using standard products
ICTWEB302 Build simple websites using commercial programs
BSBEBU401 Review and maintain a website
ICTICT307 Customise packaged software applications for clients
ICTICT308 Use advanced features of computer applications
ICTWEB303 Produce digital images for the web

Available Enrolment Options

Full fee payment of $2,796.00 You can Enrol Online now or Contact us for more enrolment options

UP FRONT PAYMENT

This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.  Any upfront fee that exceeds $1500 a payment plan will apply.

PAYMENT PLAN

If you have difficulty paying for the full cost of a course upfront or the course fee is greater than $1500, you may be eligible for a payment plan, which will be negotiated upon enrolment.

For further information relating to Axiom College’s fees and charges and refund policies, please visit our Policies and Procedures page.

IMPORTANT INFORMATION

ENTRY REQUIREMENTS

There are no formal entry requirements for this course.

SELECTION CRITERIA

As part of the selection criteria for this program it is highly recommended that students:

  • relevant skill level equivalent of at least Certificate II; and
  • a good understanding of computer basics
  • successful completion of Year 10 or equivalent;
  • have basic English skills (written and verbal communication).

RESOURCES REQUIRED

It is recommended that you have access to a reliable Internet connection to access learning resources, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. 

ASSESSMENT METHODS

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Axiom College, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

CREDIT TRANSFERS & PATHWAYS

CREDIT TRANSFER

Axiom College as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.  In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to notify Axiom College when you enrol.

You will need to submit your documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer via mail or email. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

RECOGNITION OF PRIOR LEARNING (RPL)

RPL is the acknowledgement of a person’s skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or competency in a subject regardless of how and where they were attained.
This can include skills from:

  • Previous study excluding courses at a VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
  • Work experience (including both work that is paid and unpaid); and/or
  • Life experience (for example leisure pursuits or voluntary work).

RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this when enrolling, fee’s will apply and will be discussed upon enrolment.

STUDENT SUPPORT SERVICES

Everyone’s journey is different and sometimes you need some extra support. We’re here to help. 

Throughout your training you will have access to support from our student support centre and trainers and assessors via phone, email or in person.

You will be supported in your learning in the following ways:

  • Answering queries about assignment questions by phone, email or face to face;
  • Explaining assessment processes;
  • Arranging contact with a trainer, via telephone or visit;
  • Monthly status reports keeping you up to date on your progress;
  • Making appropriate arrangements for students with disabilities;
  • Organising assignments to be assessed in a timely manner; and
  • Advising students of their results and any further required study or assessment.

Talk to our friendly Student Support Services team – 1800 029 466 – info@axiomcollege.com.au or contact us online

HOW TO APPLY

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you’re ready to get started.

 APPLY NOW or contact a training consultant on 1800 114 419 to get started!

Disclaimer

All information was accurate at time of publication, however Axiom College’s policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Some Student Feedback

Why Choose Axiom College?

01 JOB READY TRAINING

Our collection of nationally recognised qualifications and professional skills short courses are designed to provide you with the best training to meet today's tough industry expectations. We work with industry professionals to develop each of our courses to ensure the highest standards for both training materials and delivery. A course with Axiom College will prepare you for the real world.

02 FRIENDLY TRAINERS

Driving our course delivery is our team of industry experienced trainers and training partners. We believe in employing industry experts to deliver our courses which is why you can expect to learn from people who have been there and done it. They can offer you real advice, real insight and real knowledge about what to expect when you get into the workforce. To be the best you need to learn from the best.

03 FLEXIBLE DELIVERY

Our courses have been tailored to suit a range of delivery requirements. Flexible delivery options such as class (face to face) online or correspondence will enable you to study where you want, when you want. Our online student portal will provide you with the tools and materials required to complete your studies from home, work or out an about. Live your busy life and succeed in your studies with Axiom College.

Our trainers all have industry currency which means they have recent and relevant industry experience. With real life stories and experiences to share, our qualifications come to life providing useful industry insight. Axiom College’s continuous improvement policy has seen our programs develop beyond the assessment outcomes to include meaningful industry connections.

School-based Apprenticeships & Traineeships provide senior secondary school students with hands-on industry experience as they complete a nationally recognised qualification – which attracts QCE points – while undertaking their senior school certificate. It is also a valuable addition to a resume.

Since 1994 Axiom College, a Registered Training Organisation (RTO), has provided quality training outcomes that are current, flexible, convenient and future ready. Our nationally recognised qualifications and industry respected short courses can be delivered in class, online, in the workplace or at school. Our skilled trainers bring our courses to life with recent relevant industry experience, blending learning outcomes with sought after skills for the real world.

THE ASSESSMENT PROCESS

Assessment will only be carried out for accredited training where a qualification, statement of attainment or licence may be issued.

Assessment will be carried out on the submission of completed unit/s of competency. Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Axiom College, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Assessment evidence submitted by the student will be marked and feedback given advising whether the evidence is satisfactory (successful) or unsatisfactory (unsuccessful). Additional feedback may be provided as required. All evidence is retained by Axiom College.

SUBMITTING COMPLETED ASSESSMENTS

Students can submit completed assessments for marking through the online student portal or by handing to an Axiom College Trainer during face to face training.

STUDENT SUPPORT CENTRE

The Student Support Centre aims to deliver an integrated professional service to all students and employers. This is achieved by providing quality customer service to enhance the overall learning experience.

The Support team provides support, guidance and advice to learners and employers for any queries or online technical issues they may encounter.

GET IN TOUCH

If you are looking for more information or you are ready to go ahead and begin training with Axiom College then please contact us via one of the following methods.

1800 114 419
for general enquiries

1800 029 466
for current students

INFO@AXIOMCOLLEGE.COM.AU
for all email general enquiries

CONTACT US ONLINE

If you would like more information please visit our contact page

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Since 1994, Axiom College a Supervising Registered Training Organisation (RTO), has provided skilling solutions and training through our Nationally Recognised Certificate to Diploma courses, as well as numerous short courses relevant to each key area of business. Our clients include people from government, private sector, community organisations as well as members of the general public.

Brisbane Campus

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18 Mayneview Street
Milton QLD 4064

Postal Address
PO Box 1041
Milton QLD 4064

P: 1800 114 419
E: info@axiomcollege.com.au

Hervey Bay Campus

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4/59 Torquay Road
Pialba QLD 4655

Postal Address
4/59 Torquay Road
Pialba QLD 4655

P: (07) 4194 2622
E: info@axiomcollege.com.au

Mackay Campus

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Unit 1, 13 Wellington St
Mackay QLD 4740

Postal Address
Unit 1, 13 Wellington St
Mackay QLD 4740

P: (07) 3510 8085
E: info@axiomcollege.com.au

ABN: 86 535 290 515, P: 1800 114 419, national provider number 40489