Responsible Service of Alcohol

The RSA program offers an introduction to the principles of responsible service and consumption of alcohol and encourages an educated and professional approach to service and reduce the risk of fines through not complying with the Liquor Act.

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COURSE OUTCOMES

By completing this course, participants will receive a Statement of Attainment for the Unit SITHFAB201 Provide Responsible Service of Alcohol, a nationally accredited unit of competency.

Possible Positions >>

  • Selling/serving alcohol winery or in a Bar
  • Cafe or restaurants
  • Retail liquor sales in bottle shops
  • Brewery or distillery
  • Supplier sales representative
  • Caterers to private functions
  • Those who work in security in these businesses

WHY STUDY WITH AXIOM?

Axiom College has helped thousands of students complete various certificate and diploma level courses. We believe in a high standard of training to produce some of Australia’s best participants.

We offer class, correspondence and online courses to help students find the best option to match their circumstances. Our classes are held by qualified and experienced trainers who use their knowledge and life experience to help their students succeed.

Our Student Support Center provides assistance via email, phone and through our online Facebook study groups to students studying via correspondence or online.

READY TO GET STARTED?

Select your course and delivery options below to get started. You can enrol online or call us on 1800 114 419


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SMART CHOICE!
THIS IS A NATIONALLY RECOGNISED COURSE.

Accreditation with ASQA ensures that this course is nationally recognised and meets an established industry, enterprise, educational, legislative and/or community need.

To find out more about course accreditation under ASQA and about this logo, please visit http://www.asqa.gov.au/

NEED HELP? CALL US TODAY!

Do you think this course might be for you? Do you have some questions you would like to ask before enrolling? Contact us today on 1800 114 419 to talk to one of our course advisors or email us at info@axiomcollege.com.au.

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Please note: This RSA course is only for people wishing to work within Queensland

MORE ABOUT THIS COURSE

Do you work with or want to work with alcohol? Then you need this course! Responsible practices and a harm minimization approach must be undertaken wherever alcohol is served and sold.

This approved course offers an introduction to the principles of responsible service and consumption of alcohol and encourages an educated and professional approach to service.

The RSA program is mandatory for all staff involved in the sale and supply of liquor in Qld, and completion of this course will reduce the risk of possible breaches of the Liquor Act and alcohol-related incidents. E.g., if you do not comply with the Liquor Act you could face fines of $8,800 as a staff member or $27,500 as management for the supply of alcohol to underage persons, or $8,800 as a staff member or $50,500 as management for the supply of liquor to unduly intoxicated persons.

This course will equip you with the skill and knowledge to:

  1. Sell or serve alcohol responsibly.
  2. Assist customers to drink within appropriate limits.
  3. Assess alcohol affected customers and identify customers to whom sale or service must be refused.
  4. Refuse to provide alcohol.

This is an essential requirement for staff or licensees involved in the service of alcohol to the public. Staff employed after 1 January 2009 will be required to complete the training within 30 days of commencing employment. Staff employed prior to 1 January 2009 will have until 30 June 2010 to complete the training.

This course will teach you the following:

  • communication and conflict resolution for dealing with intoxicated patrons
  • comprehending ID, proof of age cards and driver’s licenses
  • acceptable measures of alcohol,measuring standard drinks, and calculating blood alcohol levels
  • legal drink and drive limits
  • understanding the reasons for responsible service practices and the impact of excessive drinking
  • implementing responsible sale and service of alcohol for the enterprise, neighborhood and community
  • the factors affecting responses to alcohol, effects and time for effects of alcohol to be registered
  • the indicators and assessment of intoxication, and assessing customers affected by illicit and other drugs
  • the principles of harm minimization and in-house policies to reduce the harm associated with liquor abuse
  • laws and regulations relevant to job responsibility
  • statutory signage, warning signs and wording in advertising and in-house policies
  • the role of government/industry in enforcing liquor laws and regulation
  • sourcing relevant information on laws, regulations and codes of practice/conduct

The unit of competency, SITHFAB201 Provide Responsible Service of Alcohol, is a nationally accredited unit of competency. Those who complete this course and proceed onto a Hospitality course involving the service of alcohol may apply for recognition of prior learning for this unit.

WHO REQUIRES THIS COURSE

This is an essential requirement for staff or licensees involved in the service of alcohol to the public.

Staff employed after 1 January 2009 will be required to complete the training within 30 days of commencing employment. Staff employed prior to 1 January 2009 will have until 30 June 2010 to complete the training.

This course is for persons currently working in, or intending to work in QLD only.

Delivery Options

You can start this short course at any time, from anywhere online via the Axiom College student portal. You will be set up with your own profile and student logins. You will undertake online theory, followed with series of activity questions which are marked on submission.

Available Enrolment Options

ENQUIRIES

If you are looking for more information or you are ready to go ahead and begin training with Axiom College, please contact us via the form below or talk to a course advisor on 1800 114 419.

Some Student Feedback

Why Choose Axiom College?

01 JOB READY TRAINING

Our collection of nationally recognised qualifications and professional skills short courses are designed to provide you with the best training to meet today's tough industry expectations. We work with industry professionals to develop each of our courses to ensure the highest standards for both training materials and delivery. A course with Axiom College will prepare you for the real world.

02 FRIENDLY TRAINERS

Driving our course delivery is our team of industry experienced trainers and training partners. We believe in employing industry experts to deliver our courses which is why you can expect to learn from people who have been there and done it. They can offer you real advice, real insight and real knowledge about what to expect when you get into the workforce. To be the best you need to learn from the best.

03 FLEXIBLE DELIVERY

Our courses have been tailored to suit a range of delivery requirements. Flexible delivery options such as online or correspondence will enable you to study where you want, when you want. Our state of the art online student portal will provide you with the tools and materials required to complete your studies from home, work or out an about. Live your busy life and succeed in your studies with Axiom College.

Our trainers all have industry currency which means they have recent and relevant industry experience. With real life stories and experiences to share, our qualifications come to life providing useful industry insight. Axiom College’s continuous improvement policy has seen our programs develop beyond the assessment outcomes to include meaningful industry connections.

School-based Apprenticeships & Traineeships provide senior secondary school students with hands-on industry experience as they complete a nationally recognised qualification – which attracts QCE points – while undertaking their senior school certificate. It is also a valuable addition to a resume.

Since 1994 Axiom College, a Registered Training Organisation (RTO), has provided quality training outcomes that are current, flexible, convenient and future ready. Our nationally recognised qualifications and industry respected short courses can be delivered in class, online, in the workplace or at school. Our skilled trainers bring our courses to life with recent relevant industry experience, blending learning outcomes with sought after skills for the real world.

RECOGNITION OF PRIOR LEARNING (RPL)

RPL is an opportunity for you to have previously acquired skills formally recognised. RPL skills may have been acquired through practical work, life experience or formal education. In order to have these skills recognised, you will need to be able to clearly define these skills and provide evidence of your experience and ability against criteria specific to the unit/s you wish to RPL. This evidence may take the form of a demonstration of skills and/ or samples of previous work.

THE ASSESSMENT PROCESS

Assessment will only be carried out for accredited training where a qualification, statement of attainment or licence may be issued.

Assessment will be carried out on the submission of completed unit/s of competency or under the RPL processes to ascertain whether the participant can be deemed ‘competent’.

Assessment evidence submitted by the student will be marked and feedback given advising whether the evidence is satisfactory (successful) or unsatisfactory (unsuccessful). Additional feedback may be provided as required. All evidence is retained by Axiom College.

SUBMITTING COMPLETED ASSESSMENTS

Axiom College has implemented an automated system for receiving Assessments from students who do not complete their work in class or upload them via their student portal.

This is an electronic method that requires students to email all evidence. If documents are emailed with an incorrect subject line, there may be a delay in them being formally received and acknowledged.  If this happens, an email will be sent back to the student requesting they resubmit with the correct information in the subject line of the email. Assessments received correctly will have confirmation emailed to the student.

STUDENT SUPPORT CENTRE

The Student Support Centre aims to deliver an integrated professional service to all students and employers. This is achieved by providing quality customer service to enhance the overall learning experience.

The Support team provides support, guidance and advice to learners and employers for any queries or online technical issues they may encounter.

GET IN TOUCH

If you are looking for more information or you are ready to go ahead and begin training with Axiom College then please contact us via one of the following methods.

1800 114 419
for general enquiries

1800 029 466
for current students

INFO@AXIOMCOLLEGE.COM.AU
for all email general enquiries

CONTACT US ONLINE

If you would like more information please visit our contact page

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Since 1994, Axiom College a Supervising Registered Training Organisation (RTO), has provided skilling solutions and training through our Nationally Recognised Certificate to Diploma courses, as well as numerous short courses relevant to each key area of business. Our clients include people from government, private sector, community organisations as well as members of the general public.

Brisbane Campus

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18 Mayneview Street
Milton QLD 4064

Postal Address
PO Box 1041
Milton QLD 4064

P: 1800 114 419
E: info@axiomcollege.com.au

Townsville Campus

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Ground Floor 162 Denham St
Townsville QLD 4810

Postal Address
PO Box 1041
Milton Qld 4064

P: (07) 4772 3366
E: info@axiomcollege.com.au

Hervey Bay Campus

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4/59 Torquay Road
Pialba QLD 4655

Postal Address
4/59 Torquay Road
Pialba QLD 4655

P: (07) 4194 2622
E: info@axiomcollege.com.au

ABN: 86 535 290 515, P: 1800 114 419, national provider number 40489