HLT23215 - Certificate II in Health Support Services

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AT A GLANCE

Start your career in the health care sector with this entry-level course and develop the basic skills needed to work within a variety of health environments in support roles.

JOB PROSPECTS

  • Cleaner – Health Services
  • Food Services Assistant (Hospital)
  • General Hand (Hospital)
  • Hospital Laundry Worker
  • Ward Hand (Hospital)

COURSE OUTCOME

COURSE OVERVIEW

Begin your career in healthcare with this entry-level course. This qualification will give you the foundation skills necessary to work in an assistant role in a health, aged or residential care setting, or to undertake further study in the field. Australia’s healthcare industry is a strong-growth sector with more than 50,000 jobs expected to open in the next five years.

This course will equip you to work with people from diverse backgrounds, communicate and work effectively with others, Conduct manual tasks and deliver a service to customers.

Successful completion of this course will qualify you to work in an assistance role in a health care facility. It will also give you the foundation skills you need to undertake further study in the industry.

UNITS & PAYMENT OPTIONS

The successful achievement of this qualification requires you to complete all 12 Units (4 core and 8 elective units). 

Course Training Plan

Unit Code Unit Name
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
HLTHSS005 Undertake routine stock maintenance
CPPCLO2019A Sort and remove waste and recyclable materials
BSBCUS201 Deliver a service to customers
BSBWOR203 Work effectively with others
HLTAID011 Provide first aid
CPPCMN3001B Participate in environmentally sustainable work practices
SITXFSA101 Use hygienic practices for food safety
HLTWHS005 Conduct manual tasks safely

Available Enrolment Options

Full fee payment of $2,480.00 You can Apply Online now or Contact us for more enrolment options

The Vet In Schools Program (VETiS) program supports eligible high school students (grades 10-12) to complete a lower level qualification as part of their school studies.

It also supports Queensland’s Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications.

For an overview of what the VETiS Program means, view the VETiS information website (VET in Schools website

Speak to your VET Coordinator today about what VET in Schools (VETiS) programs are running at your school.

For eligible students that meet the Queensland state funding requirements for VETiS funding this course will be Fee Free.

Non-funded students will be charged a fee for service cost.

This course may be eligible for this funding. Contact us for more information

UP FRONT PAYMENT

This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.  Any upfront fee that exceeds $1500 a payment plan will apply.

PAYMENT PLAN

If you have difficulty paying for the full cost of a course upfront or the course fee is greater than $1500, you may be eligible for a payment plan, which will be negotiated upon enrolment.

For further information relating to Axiom College’s fees and charges and refund policies, please visit our Policies and Procedures page.

STUDY OPTIONS 

  • Duration: Up to 12 Months
    • Face to Face
      • Our face-to-face learning option ensures that students are provided with traditional classroom-based training with both students and trainers attending in-person.
      • Learning, collaboration and communication between students and trainers will occur at set times and locations which students will be advised of upon enrolment.
      • Courses may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
      • Contact Axiom College to find out what classes are running near you.
    • Blended
      • Blended delivery uses a combination of face-to-face and online training and assessment and is typically used to support courses that have hands-on and practical elements.
      • Blended programs are designed to allow students to study the theory components outside the classroom, in their own time, and come into the classroom to learn and practice the hands-on tasks.
      • Students are expected to undertake additional personal study to complete the course requirements.
      • This flexible approach minimises the time needed in the classroom to support students with busy lives.
    • Study at School
      • Choosing to study a course while at school is a great way to get a vocational qualification while you’re still in high school. You may also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
      • Axiom College’s at School programs gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. 
      • Speak to your VET Coordinator today about what VET in Schools (VETiS) programs are running at your school.
      • For eligible students that meet the Queensland state funding requirements for VETiS funding this course will be Fee Free.
      • Non-funded students will be charged a fee for service cost. 
      • For more information on the VETIS program please click here 

    STUDY LOCATIONS

    • Milton
    • Mackay
    • Hervey Bay
    • Rockhampton

    IMPORTANT INFORMATION

    ENTRY REQUIREMENTS

    There are no formal entry requirements for this course.

    SELECTION CRITERIA

    As part of the selection criteria for this program students must;

    • be in years 10, 11 or 12
    • have basic English skills (written and verbal communication)
    • you must be enrolled, have regular attendance and remain in school for the duration of the program

    RESOURCES REQUIRED

    It is recommended that you have access to a reliable Internet connection to access learning resources, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. 

    ASSESSMENT METHODS

    Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Axiom College, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

    CREDIT TRANSFERS

    CREDIT TRANSFER

    Axiom College as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

    Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.  In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to notify Axiom College when you enrol.

    You will need to submit your documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer via mail or email. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

    STUDENT SUPPORT SERVICES

    Everyone’s journey is different and sometimes you need some extra support. We’re here to help. 

    Throughout your training you will have access to support from our student support centre and trainers and assessors via phone, email or in person.

    You will be supported in your learning in the following ways:

    • Answering queries about assignment questions by phone, email or face to face;
    • Explaining assessment processes;
    • Arranging contact with a trainer, via telephone or visit;
    • Monthly status reports keeping you up to date on your progress;
    • Making appropriate arrangements for students with disabilities;
    • Organising assignments to be assessed in a timely manner; and
    • Advising students of their results and any further required study or assessment.

    Talk to our friendly Student Support Services team – 1800 029 466 – [email protected] or contact us online

    HOW TO APPLY

    If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you’re ready to get started.

     APPLY NOW or contact a training consultant on 1800 114 419 to get started!

    Disclaimer

    All information was accurate at time of publication, however Axiom College’s policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

  • Some Student Feedback

    Why Choose Axiom College?

    01 JOB READY TRAINING

    Our collection of nationally recognised qualifications and professional skills short courses are designed to provide you with the best training to meet today's tough industry expectations. We work with industry professionals to develop each of our courses to ensure the highest standards for both training materials and delivery. A course with Axiom College will prepare you for the real world.

    02 FRIENDLY TRAINERS

    Driving our course delivery is our team of industry experienced trainers and training partners. We believe in employing industry experts to deliver our courses which is why you can expect to learn from people who have been there and done it. They can offer you real advice, real insight and real knowledge about what to expect when you get into the workforce. To be the best you need to learn from the best.

    03 FLEXIBLE DELIVERY

    Our courses have been tailored to suit a range of delivery requirements. Flexible delivery options such as class (face to face) online or correspondence will enable you to study where you want, when you want. Our online student portal will provide you with the tools and materials required to complete your studies from home, work or out an about. Live your busy life and succeed in your studies with Axiom College.

    Our trainers all have industry currency which means they have recent and relevant industry experience. With real life stories and experiences to share, our qualifications come to life providing useful industry insight. Axiom College’s continuous improvement policy has seen our programs develop beyond the assessment outcomes to include meaningful industry connections.

    School-based Apprenticeships & Traineeships provide senior secondary school students with hands-on industry experience as they complete a nationally recognised qualification – which attracts QCE points – while undertaking their senior school certificate. It is also a valuable addition to a resume.

    Since 1994 Axiom College, a Registered Training Organisation (RTO), has provided quality training outcomes that are current, flexible, convenient and future ready. Our nationally recognised qualifications and industry respected short courses can be delivered in class, online, in the workplace or at school. Our skilled trainers bring our courses to life with recent relevant industry experience, blending learning outcomes with sought after skills for the real world.

    THE ASSESSMENT PROCESS

    Assessment will only be carried out for accredited training where a qualification, statement of attainment or licence may be issued.

    Assessment will be carried out on the submission of completed unit/s of competency. Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at Axiom College, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

    Assessment evidence submitted by the student will be marked and feedback given advising whether the evidence is satisfactory (successful) or unsatisfactory (unsuccessful). Additional feedback may be provided as required. All evidence is retained by Axiom College.

    SUBMITTING COMPLETED ASSESSMENTS

    Students can submit completed assessments for marking through the online student portal or by handing to an Axiom College Trainer during face to face training.

    STUDENT SUPPORT CENTRE

    The Student Support Centre aims to deliver an integrated professional service to all students and employers. This is achieved by providing quality customer service to enhance the overall learning experience.

    The Support team provides support, guidance and advice to learners and employers for any queries or online technical issues they may encounter.

    GET IN TOUCH

    If you are looking for more information or you are ready to go ahead and begin training with Axiom College then please contact us via one of the following methods.

    1800 114 419
    for general enquiries

    1800 029 466
    for current students

    [email protected]
    for all email general enquiries

    CONTACT US ONLINE

    If you would like more information please visit our contact page

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    Since 1994, Axiom College a Supervising Registered Training Organisation (RTO), has provided skilling solutions and training through our Nationally Recognised Certificate to Diploma courses, as well as numerous short courses relevant to each key area of business. Our clients include people from government, private sector, community organisations as well as members of the general public.

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    Brisbane

    18 Mayneview Street
    Milton QLD 4064

    Postal Address
    PO Box 1041
    Milton QLD 4064

    P: 1800 114 419
    E: [email protected]

    Hervey Bay

    4/59 Torquay Road
    Pialba QLD 4655

    Postal Address
    4/59 Torquay Road
    Pialba QLD 4655

    P: (07) 3510 8060
    E: [email protected]

    Rockhampton

    16 Denham St
    Rockhampton QLD 4700

    Postal Address
    16 Denham St
    Rockhampton QLD 4700

    P: (07) 3510 8070
    E: [email protected]

    Mackay

    Unit 1, 13 Wellington St
    Mackay QLD 4740

    Postal Address
    Unit 1, 13 Wellington St
    Mackay QLD 4740

    P: (07) 3510 8080
    E: [email protected]

    ABN: 86 535 290 515, P: 1800 114 419, national provider number 40489